Tax Software Support

When QuickBooks crashes at 11 PM on April 14th, we answer the phone.

Specialized support for all major tax and accounting software. We understand your deadlines and we're here when you need us most - especially during tax season.

We've All Been There...

These software nightmares happen to every CPA firm. The difference is having someone who can fix them immediately.

The Nightmare

  • QuickBooks crashes at 11 PM on April 14th
  • Drake freezes during a complex return with a client waiting
  • Lacerte won't print returns on the last day before deadline
  • Software updates break everything during busy season

Our Response

  • Immediate response to software emergencies, even at midnight
  • Proactive monitoring to catch issues before they crash your software
  • Expert support for QuickBooks, Drake, Lacerte, ProSeries, and UltraTax
  • Scheduled updates during off-hours to avoid disruptions

How Much Time Are You Wasting?

The average CPA firm wastes 8+ hours per week dealing with software issues.

2 hours/week

Waiting for software to load

3 hours/week

Dealing with crashes and freezes

1 hour/week

Troubleshooting printing issues

2 hours/week

Calling software support

8 hours/week

Total time wasted on software issues

= $4,000/month in lost billable time

Software We Support

Expert support for all major tax and accounting software platforms.

QuickBooks

All versions including Enterprise, Pro, and Online

Drake Tax

Complete support for all Drake modules

Lacerte

Individual and business tax preparation

ProSeries

Professional tax software support

UltraTax

Thomson Reuters tax solution

ATX

CCH ATX tax software

24/7 Emergency Response

Software emergencies don't wait for business hours. Neither do we.

15 min

Average response time

24/7

Available during tax season

95%

Issues resolved remotely

Don't Let Software Issues Cost You Money

Get the peace of mind that comes with knowing expert help is just a phone call away, 24/7.

Free software audit • Same-day emergency response • No long-term contracts

PJ Technology
CLASSIFIED OPERATIONS

CLASSIFIED: Advanced technology operations for American firms. 100% made and operated in the USA with NATIONWIDE deployment capability.

CONTACT PROTOCOL

SECURE EMAIL

support@pjtechnologyllc.com

Response within 2 hours

OPERATIONS BASE

New Orleans, Louisiana

Serving firms nationwide from secure Louisiana facility

MISSION BRIEFING
Request 30-minute briefing

Available for immediate scheduling

SECURE CONNECTION
AMERICAN OPERATIONS
NATIONWIDE READY

© 2024 PJ Technology. All operations classified.